Post’s Signature Service is our promise to provide consistent, relevant and genuine
experiences for everyone we encounter.
Delivering superior customer satisfaction is every Post associate’s responsibility,
and providing excellent service is at the heart of everything we do.
Post’s Core Behaviors
At Post, our customers are residents, colleagues, guests, and business partners.
As Post associates, we are expected to:
- Be committed to providing exceptional service.
- Show uncommon courtesy
and respect.
- Greet people warmly and use their names.
- Ask what we can do for our customers.
- Listen carefully and attentively.
- Deliver results and follow through on promises and problem
solving.
- Maintain a positive attitude.
- Always show appreciation.
The service aspect of our business is an integral part of our image, reputation
and long-term goals. We always keep in mind that we are representatives of Post
Properties, and to all our customers, we are Post.